AIAM held the first of several Thought Leadership Series to come on 2 May. Moderated by Education Officer Yash Mishra, we were delighted to host Mr. Patrick Odier, Senior Managing Partner at Lombard Odier over an AIAM exclusive lunchtime dialogue about Client Retention.
The IAM business in Asia is relatively young. But the growth trend reflects the need of bankers and clients to establish long-term
relationships on the basis of independent partnerships. Clients look for continuity and stability, and IAMs now fill this gap.
Rethinking Everything, Lombard Odier aligns fully with the interests of clients. It is fortunate to work with IAMs through 8 dedicated offices around the world. Like IAMs, Lombard Odier is an entrepreneur. As an independent company, it is not driven by short-term investor goals. By sharing common views, experiences and goals on wealth protection, growth and transition, client retention across generations is achieved.
Supporting IAM growth in Asia, Lombard Odier provides custodian services and support related to wealth planning, advisory and wealth management solutions. To ensure the ability and agility to act and protect
clients in times of crisis, Lombard Odier builds trust over generations of clients and partnership structure with IAMs.
To succeed, IAMs must remain focused on the fundamentals. With clients looking for long-term solutions to protect, grow and transition wealth, IAMs need to understand complex client needs and remain flexible to address them. Building a strong network and partnerships with relevant experience is crucial for evolving and developing the business.
People are key in wealth management.
Clients look to have a long-term relationship with entrusted advisors. IAMs need to ensure stable and enduring relationships. As owners of a company, IAMs have the utmost interest to ensure longevity. By planning well in advance and diligently, clients know to trust and transition to the next generation.
Over the next five years, banking technology will change dramatically.
It is a buzzword that presents a fair share of opportunities and challenges. To ensure one is not left behind, IAMs should view technology as a strategic asset. It needs to be adopted and monitored carefully.
Actively exploring trends, applying new technologies and engaging with other stakeholders with the long-term in mind, innovation will result in value creation for IAMs as business owners, as well as clients.
Got 3 minutes?
If you attended this dialogue, please complete the Post-Event Survey. We want to hear your views!
Till the next Thought Leadership series.
Best regards The Committee Members
Steve Knabl, Etienne Billaud, Lucie Hulme, Philipp Piaz, Anthonia Hui, Yash Mishra email@example.com
https://www.aiwm.sg/wp-content/uploads/2017/05/Untitled6-1.jpg835900siteadminhttps://www.aiwm.sg/wp-content/uploads/2021/03/logo_aiwm_full-300x50.pngsiteadmin2017-05-15 16:01:202017-07-03 11:31:19MISSED THE FIRST AIAM THOUGHT LEADERSHIP SERIES?
AIWM is the industry body for External Asset Managers and Multi-Family
Offices in Singapore
AIWM equips IWM practitioners with business support, training development, and networking to operate competently and thrive in today’s fast-changing wealth management landscape.